Shipping Policy

Effective Date: 07/07/2026

1. Processing Times

Orders are typically processed within [insert timeframe] business days, excluding weekends and holidays. Processing times may vary during high-volume periods, inventory transitions, weather events, or carrier disruptions.

2. Shipping Methods

Available shipping methods and estimated delivery windows are shown at checkout. Delivery estimates are provided by carriers and are not guaranteed unless explicitly stated.

3. Shipping Address Accuracy

Customers are responsible for providing accurate, complete shipping information. Dynagen Peptides is not responsible for delays, losses, or delivery failures caused by incorrect or incomplete addresses.

4. Temperature-Conscious Handling

When appropriate, products may be packaged using temperature-conscious handling practices. Customers are responsible for retrieving packages promptly and storing products according to label instructions upon receipt.

5. Tracking

Tracking information will be provided when available. Customers should monitor tracking and make arrangements to receive packages promptly.

6. Lost, Delayed, or Stolen Packages

Carrier delays and losses may occur. If a package is delayed, lost, or marked delivered but not received, contact the carrier and notify Dynagen Peptides at [support email]. We will review the issue and assist where reasonably possible, but replacement or refund is not guaranteed.

7. Restricted Locations

Dynagen Peptides reserves the right to restrict shipments to certain locations based on legal, carrier, fraud, or compliance considerations.

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